Title:  Medical Representative (Dubai)

Position Summary

The Medical Information Officer promotes Julphar's products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.

The MIO is a trusted advisor for Julphar's customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.

The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar's core values and business ethics in every action while maintaining the Company's image & reputation.

The position also requires identifying and evaluating new customers, maintaining loyalty, and adequately implementing Julphar's CRM strategy.

Key Responsibilities:

Key Result Areas

  • Meets or exceeds sales targets within agreed budgets and timeline
  • Develops and manages the assigned sales territory in terms of customers, retailers, and other key stakeholders
  • Implementation of the Company's sales and marketing plan in the assigned territory.
  • Implements territory coverage plan (No. of sales call & Visit frequency)
  • Delivers customer-centric activities in coordination with the Line Manager
  • Maintains records system, daily reports, customer profile & marketing feedback reports.
  • Plans work schedules and weekly and monthly timetables.
  • Submits daily & monthly reports and CRM reports as per country reporting system.
  • Participate and contribute to all company meetings  & present the Territory snapshot.
  • Drives increased revenue and profit to achieve the Company's ambitious growth.
  • Ensure self-learning, knowledge updation, building desired skill and competency, correctly interpreting knowledge, and presenting/discussing this information with health professionals.


Territory Development & Strategy Implementation

  • Organizes audio-visual activities for healthcare providers as per business needs in coordination with the Line Manager and Marketing Manager
  • Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the  Medical & Marketing Department
  • Monitors competitor's sales and marketing activities and report these Market Intelligence appropriately
  • Stays informed about the essential activities of health services in a particular area.
  • Effective use of company promotional tools, FMS (Free medical sample), and service to achieve the assigned target.
  • Responsible for ongoing prospecting for new business opportunities.


Core Competency

  • Regarding Competency, you are highly result-oriented and dedicated, with a strong sense of accountability & ownership.
  • I have the muscular learning agility to accept and implement new learnings and changes in the market.
  • Excellent interpersonal, communications, public speaking, and presentation skills with multitasking and strong negotiation.
  • Vital planning and monitoring skills and experience in understanding the market trends and forecasting specific product basis trends
  • Should be calm and composed to work in complex and ambiguous situations
  • You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.


Key Experiences / Functional Knowledge Requirements: 

  • Four years of Bachelor's degree in Pharmacy / Science is  mandatory
  • Minimum 2-4 years of experience in the Pharmaceutical industry
  • Must possess strong working knowledge of Distributor / Agent operations, Government accounts, tendering processes, contracting, and pricing methods (wherever applicable in the country)
  • Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of the Pharma supply chain, dispensing requirements, drug distribution channels, etc
  • Proven ability to build strong partnerships with the own country teams, Marketing, and medical teams in HO