Title:  Medical Representative (Dubai)

Position Summary


The Medical Information Officer is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.


The MIO is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.

The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation


The position also requires identifying and evaluating the new customer, maintain the loyal customer and ensure proper implementation of Julphar CRM strategy.


    Key Responsibilities:

 Key Result Areas


  • Meets or exceeds sales targets within agreed budgets and timeline
  • Develops and manages the assigned sales territory , in terms of customers , retailer and other key stakeholders
  • Implementation of Company’s  sale and marketing plan in the  assigned territory.
  • Implements territory coverage plan (No. of sales call & Visit frequency)
  • Delivers customer-centric activities in coordination with Line Manager
  • Maintains records system; daily reports, customer profile & marketing feedback reports.
  • Plans work schedules and weekly and monthly timetables.
  • Submits daily & monthly  report and CRM reports as per country reporting system.
  • Participate  and contribute in all company meetings  & present the Territory snapshot
  • Drives increased revenue and profit to achieve the Company’s ambitious growth.
  • Ensure self-learning, knowledge updation, building desired skill & competency , proper interpreting of knowledge and presenting / discussing this information with health professionals.


Territory Development & Strategy Implementation

  • Organizes audio-visual activities for healthcare providers as per business need in coordination  Line Manager & Marketing Manager
  • Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the  Medical & Marketing Department
  • Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately
  • Stays informed about the  important activities of health services in a particular area.
  • Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.
  • Responsible for ongoing prospecting for new business opportunities.


Core Competency

  • In terms of Competency you are highly result oriented, dedicated with strong sense of accountability & ownership
  • Having strong learning agility to accept , implement new learnings and new changes in the market
  • Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.
  • Strong planning and monitoring skills, and experience in understanding the market trends and forecasting of certain products basis trends
  • Should be calm and composed to work in complex and ambiguous situations
  • You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.



Key Experiences / Functional Knowledge Requirements: 

  • 4 years Bachelor's degree in Pharmacy / Science is  mandatory
  • Master’s Degree in Business Administration is highly an advantage.
  • Minimum 2-4 years of experience in the Pharmaceutical industry
  • Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)
  • Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc