Title: Medical Representative (UAE)
Position Summary
The Medical Representative is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.
The Medical Representative is a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.
The Medical Representative is the on-ground Ambassador of the Organisation and should always showcase Julphar’s core values and business ethics in every action while maintaining the company’s image & reputation.
The position also requires identifying and evaluating new customers, maintaining loyal customers, and ensuring proper implementation of Julphar's CRM strategy.
Key Responsibilities:
Key Result Areas
- Meets or exceeds sales targets within agreed budgets and timeline
- Develops and manages the assigned sales territory in terms of customers, retailer, and other key stakeholders
- Implementation of the Company’s sales and marketing plan in the assigned territory.
- Implements territory coverage plan (No. of sales call & Visit frequency)
- Delivers customer-centric activities in coordination with Line Manager
- Maintains records system; daily reports, customer profile & marketing feedback reports.
- Plans work schedules and weekly and monthly timetables.
- Submits daily & monthly and CRM reports per country reporting system.
- Participate and contribute in all company meetings & present the Territory snapshot
- Drives increased revenue and profit to achieve the Company’s ambitious growth.
- Ensure self-learning, knowledge updation, building desired skill & competency, properly interpreting knowledge, and presenting/discussing this information with health professionals.
Territory Development & Strategy Implementation
- Organizes audio-visual activities for healthcare providers as per business needs in coordination Line Manager & Marketing Manager
- Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department
- Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately
- Stays informed about the essential health services activities in a particular area.
- Effective use of company promotional tools, FMS (Free medical sample), and service to achieve the assigned target.
- Responsible for ongoing prospecting for new business opportunities.
Core Competency
- In terms of Competency, you are highly result-oriented, dedicated with solid sense of accountability & ownership
- Having muscular learning agility to accept implement new learnings and new changes in the market
- Excellent interpersonal, communications, public speaking, and presentation skills with multitasking and strong negotiation.
- Strong planning and monitoring skills and experience in understanding the market trends and forecasting certain products basis trends
- Should be calm and composed to work in complex and ambiguous situations
- You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders well.
Qualifications,
Key Experiences / Functional Knowledge Requirements:
- four years Bachelor's degree in Pharmacy / Science is mandatory
- Master’s Degree in Business Administration is highly an advantage.
- Minimum 2-4 years of experience in the Pharmaceutical industry
- Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting, and pricing methods (wherever applicable in the country)
- Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of the Pharma supply chain, dispensing requirements drug distribution channels, etc