Medical Representative

Role summary:

The Medical Information Officer is responsible for promoting Julphar’s products and services to healthcare 
providers, KOLs & other key stakeholders in an assigned territory or market. 
The MIO is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by 
providing therapeutic solutions that meet their needs and expectations. 
The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase 
Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation 
The position also requires identifying and evaluating the new customer, maintain the loyal customer and 
ensure proper implementation of Julphar CRM strategy. 

Key Responsibilities: 

Key Result Areas 
• Meets or exceeds sales targets within agreed budgets and timeline 
• Develops and manages the assigned sales territory , in terms of customers , retailer and other key 
stakeholders 
• Implementation of Company’s  sale and marketing plan in the  assigned territory. 
• Implements territory coverage plan (No. of sales call & Visit frequency) 
• Delivers customer-centric activities in coordination with Line Manager 
• Maintains records system; daily reports, customer profile & marketing feedback reports. 
• Plans work schedules and weekly and monthly timetables.  
• Submits daily & monthly  report and CRM reports as per country reporting system. 
• Participate  and contribute in all company meetings  & present the Territory snapshot  
• Drives increased revenue and profit to achieve the Company’s ambitious growth.  
• Ensure self-learning, knowledge updation, building desired skill & competency , proper interpreting of 
knowledge and presenting / discussing this information with health professionals. 
Territory Development & Strategy Implementation 
• Organizes audio-visual activities for healthcare providers as per business need in coordination  Line 
Manager & Marketing Manager 
• Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the  
Medical & Marketing Department 
• Monitors competitor’s sales and marketing activities and report these Market Intelligence 
appropriately 
• Stays informed about the  important activities of health services in a particular area. 
• Effective use of company promotional tools, FMS (Free medical sample) and service to achieve 
assigned target. 

JOB DESCRIPTION 

• Responsible for ongoing prospecting for new business opportunities. 
Core Competency 
• In terms of Competency you are highly result oriented, dedicated with strong sense of accountability & 
ownership 
• Having strong learning agility to accept , implement new learnings and new changes in the market 
• Excellent interpersonal, communications, public speaking, and presentation skills with multitask and 
strong negotiation. 
• Strong planning and monitoring skills, and experience in understanding the market trends and 
forecasting of certain products basis trends  
• Should be calm and composed to work in complex and ambiguous situations 
• You are a team player with a proactive and collaborative approach and enthusiastically manage 
stakeholders in good spirit.

 
Qualifications,  Key Experiences / Functional Knowledge Requirements:   

• 4 years Bachelor's degree in Pharmacy / Science is  mandatory 
• Master’s Degree in Business Administration is highly an advantage.  
• Minimum 2-4 years of experience in the Pharmaceutical industry  
• Must possess strong working knowledge of Distributor / Agents operations, Government accounts, 
tendering processes, contracting and pricing methods (wherever applicable in the country) 
• Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding 
of Pharma supply chain, dispensing requirements and drug distribution channels etc 
• Proven ability to build strong partnerships with the own country teams , Marketing & Medical teams in 
HO