Title: Key Account Manager
Job Summary/Main Purpose
Key account manager is responsible for managing key accounts, maintaining a long term relationship with accounts and increase sales growth of Julphar portfolio within a selected group of key accounts in line with company strategies.
Main Responsibilities:
- To meet or exceed sales targets within agreed budgets, timescales and resource. (Sales volume, Market share, Sales Growth, Market expenses, Free medical sample and Human capital investment)
- Developing, implementing and monitoring Key Account plans.
- Meet with key accounts as and when required making sure call coverage targets are always achieved.
- Work closely with KOL’s customers building strategic partnership for mutual benefit.
- Executes well-planned sales calls and achieved agreed daily sales call plans covering assigned territory (No. of sales call, converge and frequency)
- Work closely with marketing and supportive team to develop and execute sales tactics, tools and promotional materials.
- Ongoing prospecting for new business opportunities.
- Developing and building strategic high level relationships with key customers and opinion leaders.
- Manage records system; daily reports, customer profile & marketing feedback reports.
- Stay abreast of market and competitor dynamics, providing regular feedback reports to management.
- Staying informed about the activities of health services in a particular area.
- Regularly attending company meetings as per direct manager instruction.
- Submitting weekly & monthly to direct manager as per country reporting system.
- Focusing on growing and developing existing clients, together with generating new business
- Monitoring, updating and driving sales cycle activities in Key Strategic Accounts
- Maintaining complete knowledge of each account's current and long-term purchase plans and objectives
Core competencies (Skills, Knowledge and Attitude)
- Bachelor's degree in pharmacy or related science.
- 7 years of experience in pharmaceutical industry.
- Preferred language as per country business needs.
- Key Account Management.
- Customer relation management.
- Strategic planning.
- Strong project management skills with demonstrated ability to lead multiple projects and priorities
- Results-oriented, customer focused, with a serious commitment to excellence
- Positive attitude.
- Excellent planning skills.
- Excellent communication and listening skills.
- Persistence, dedicated and self – motivated.
- Excellent Time & territory management skills.