Title: Line Manager
Job Summary/Main Purpose
To lead, influence and encourage sales team to achieve agreed sales goal and market share through attract, develop, motivate and retain a workforce, while maintaining the company’s image according to the company policies and professional ethics.
Main Responsibilities:
- To develop productive workplace environment.
- Shaping team vision aligns with company vision and influence team mobilization toward setting gaols.
- To meet or exceed sales targets within agreed budgets, timescales and resource. (Sales volume, Market share, Sales Growth, Market expenses, Free medical sample and Human capital investment)
- Responsible for the combined performance of the team and for ensuring that everyone within their team reaches their targets.
- Attract, develop and retain talented MIOs.
- Coach and develop team member’s skills and performance.
- Supervising, motivating and monitoring team performance.
- To conduct quarterly performance review for direct report MIOs including with performance development plan.
- To conduct annual performance appraisal report for direct report MIOs.
- Work closely with KOL’s customers building strategic partnership for mutual benefit.
- Preparing monthly cycle plan; team visit plan, promotional message, promotional tools, customer – centric activities.
- To ensure sales team executes well-planned sales calls and achieved agreed daily sales call plans covering assigned territory (No. of sales call, converge and frequency)
- Work closely with marketing and supportive team to develop and execute sales tactics, tools and promotional materials.
- Ensure country sales tactics are aligned with the core brand strategy provided by marketing department.
- Manage records system; daily reports, customer profile & marketing feedback reports.
- Stay abreast of market and competitor dynamics, providing regular feedback reports to management.
- Staying informed about the activities of health services in a particular area.
- Regularly attending company meetings as per direct manager instruction.
- Submitting weekly & monthly reports to direct manager as per country reporting system.
- Ongoing prospecting for new business opportunities.
- Effective communication with colleagues and relevant members of other teams, in order to understand, maximize and drive line achievement.
- Build desired skills, knowledge and attitude in coordination with direct coach.
Requirements (Knowledge, Skills & Attributes)
- Bachelor's degree in pharmacy or related science.
- A minimum of 10 years’ experience in Pharmaceutical Field (2 years at least experience managing team).
- English and Arabic Language is a must
- High business and commercial acumen
- High strategic and analytical skills
- Excellent understanding to Customers and Market Insights
- Driving Results and result orientation mind-set.
- Excellent self-learning and development capabilities
- Demonstrating corporate values and high ethical behaviours and Integrity in his day to day operation
- Excellent coaching, training and monitoring skills
- High emotional intelligence and understanding of performance drivers and motivational curve
- Demonstrated collaborative skills and ability to work across boundaries
- Leadership Capabilities
- Account Management
- Customer Relation Management
- Excellent organizational and strategic planning skills
- Excellent communication and listening skills
- Employee engagement & on boarding skills.