Title:  Medical Representative

Position Summary

The Medical Information Officer is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.

The MIO is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.
The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation
The position also requires identifying and evaluating the new customer, maintain the loyal customer and ensure proper implementation of Julphar CRM strategy.

    Key Responsibilities:

 Key Result Areas

·       Meets or exceeds sales targets within agreed budgets and timeline

·       Develops and manages the assigned sales territory , in terms of customers , retailer and other key stakeholders

·       Implementation of Company’s  sale and marketing plan in the  assigned territory.

·       Implements territory coverage plan (No. of sales call & Visit frequency)

·       Delivers customer-centric activities in coordination with Line Manager

·       Maintains records system; daily reports, customer profile & marketing feedback reports.

·       Plans work schedules and weekly and monthly timetables.

·       Submits daily & monthly  report and CRM reports as per country reporting system.

·       Participate  and contribute in all company meetings  & present the Territory snapshot

·       Drives increased revenue and profit to achieve the Company’s ambitious growth.

·   Ensure self-learning, knowledge updation, building desired skill & competency , proper interpreting of knowledge and presenting / discussing this information with health professionals.

Territory Development & Strategy Implementation

·       Organizes audio-visual activities for healthcare providers as per business need in coordination  Line Manager & Marketing Manager

·       Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the  Medical & Marketing Department

·       Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately

·       Stays informed about the  important activities of health services in a particular area.

·       Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.

·       Responsible for ongoing prospecting for new business opportunities.

Core Competency

• · In terms of Competency you are highly result oriented, dedicated with strong sense of accountability & ownership
• · Having strong learning agility to accept , implement new learnings and new changes in the market
• · Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.
• · Strong planning and monitoring skills, and experience in understanding the market trends and forecasting of certain products basis trends
• ·Should be calm and composed to work in complex and ambiguous situations
• ·You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.

Qualifications,

Key Experiences / Functional Knowledge Requirements: 

• 4 years Bachelor's degree in Pharmacy / Science is  mandatory
• Master’s Degree in Business Administration is highly an advantage.
• Minimum 2-4 years of experience in the Pharmaceutical industry
• Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)
• Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc
• Proven ability to build strong partnerships with the own country teams , Marketing & Medical teams in HO