Title:  Manager (SCM And WH Management)

At Julphar, we are on a journey of culture transformation & our mission is to provide a better quality of life for the entire family by delivering best in class solutions and real value with compassion and professionalism.

Our core values: Respect, Collaboration, innovation, Integrity and Compassion - Combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to make a positive impact on the lives of the patients we serve, enable Talents , create a healthy work environment, and accomplish our goals through world-class research and with the compassion and commitment of our employees.

Detailed Job Description:

• Act as a program co-owner for vendor qualification, assessment, and new vendor introductions.
• Oversee quality oversight programs for vendors and manage material complaint investigations.
• Serve as the main point of contact for vendor notifications regarding quality-related issues.
• Ensure compliance with regulatory expectations for new product launches and vendor-related changes.
• Evaluate and approve corrective and preventive action (CAPA) responses from vendors.
• Maintain key performance indicators (KPIs) for vendor quality management.
• Review and approve contractual agreements (Quality Assurance Agreements) for vendors, third parties, service providers, and contract manufacturing organizations (CMOs).
• Assess and approve batch record documents, change controls, and investigations related to CMOs.
• Prepare reports and raw data for Quality Council meetings.
• Ensure continuous adherence to cGMP, GSP, and GDP principles in warehouses and supply chain activities.
• Conduct investigations into warehouse-related deviations (e.g., temperature excursions, mishandling, and inventory discrepancies).
• Implement corrective actions for non-compliance and oversee deviation investigations.
• Verify handling and storage conditions of materials and products according to regulatory requirements.
• Manage market complaint investigations and related change control procedures.
• Ensure compliance in receiving, storage, and shipment of finished products.
• Review documentation, including material receiving reports and shipping logs.
• Handle rejected, obsolete, and expired materials in compliance with SOPs.
• Conduct periodic warehouse inspections and ensure compliance with documentation practices.
• Supervise and support warehouse staff training programs related to quality assurance.

Core Competency:

• Strong understanding of cGMP, GSP, GDP, and other regulatory standards (e.g., FDA, WHO).
• Strong understanding of core Vendor management process cycle.
• Strong Knowledge on Materials life cycle management from receiving to release process
• Detail-oriented with a high level of process compliance and accountability.
• Strong problem-solving skills with the ability to make timely decisions.
• Excellent communication, interpersonal, and collaboration skills.
• Ability to manage multiple tasks and work under pressure to meet deadlines.
• Proficiency in documentation practices and regulatory reporting.
• Strong planning, organizational, and leadership skills.

Qualification/Functional  Knowledge:

• Bachelor’s degree in science, Pharmacy, or a related healthcare field (Master’s degree preferred).
• 10+ years of experience in Quality Assurance, with at least 7-8 years in vendor management or 3-5 years in warehouse QA.
• Proven experience in vendor management and quality issue resolution.
• Strong knowledge of QMS systems and compliance requirements.
• Excellent command of English (spoken and written) and proficiency in MS Office.
• Prior experience in pharmaceutical, healthcare, or medical industries preferred

We value people from different backgrounds. Could this be your story? Apply today or visit www.Julphar.net to read more about us and the journey of Julphar